How to install TurboTax without CD drive on windows 10

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TurboTax Support Number



TurboTax helps millions of taxpayers file their state and federal tax returns in a systematic and straightforward manner. The best way to install TurboTax is to buy the installation CD from a software store. However, if the CD is damaged or if your Windows 10 computer does not have a CD drive that does not mean you cannot install TurboTax. This article will give you an overview of how to install TurboTax on Windows 10 without a CD. If you have any questions about the steps mentioned below, you can also call the TurboTax customer care number and ask for help. If you have a TurboTax CD but cannot install the software, you will need to submit a request to download the tax preparation software separately.

Solution 1: Request a download of the software using the ‘Contact us’ page

  • Step 1: Visit the ‘Contact us’ page and select your operating system
  • Step 2: Choose which version of TurboTax you purchased and continue
  • Step 3: Type ‘No CD Drive’ in the help box and click ‘Continue.’
  • Step 4: Enter your contact information and press ‘Get the phone number.’
  • Step 5: Make a note of the unique support ID and the phone number.
  • Step 6: Call the number and talk to a specialist to get the downloadable software on your TurboTax account.

Once you receive confirmation that the downloadable software is sent to your TurboTax account, you just need to sign in to the ‘My Downloads’ section and install your TurboTax software

Solution 2: Request a download of the software using the number on your CD box

  • Step 1: Keep the CD box near you and call the general TurboTax number
  • Step 2: Press the relevant keys and go through the automated phone system.
  • Step 3: When you are asked why you are calling, you can say “No CD drive.”
  • Step 4: Enter your six-digit CD ASM number located on the front of the CD.
  • Step 5: Check your registered email address for a message from TurboTax
  • Step 6: Use the information mentioned in the email to complete the form and click ‘Submit.’

Once all the information is verified, your TurboTax download will launch automatically. You just need to open the download and install your TurboTax software on the computer. If you have any trouble completing the installation process or if the page takes time to load, you can call the TurboTax technical support number and ask for additional technical assistance. TurboTax software experts are available 24 hours a day and will be able to give you’re the best solution to fix the installation error, or indeed any other issue you may encounter while using your TurboTax software.

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